Did not follow special instruction.
Always enjoy Jade Island. Problem with this order was I did not receive BBQ Spare Ribs but rather boneless ribs. As you can see from my order BBQ Ribs were ordered but somehow boneless showed up on my receipt.
Been ordering and eating here for years. Never had a bad meal.
Deliverer very pleasant. Food excellent
disappointed this time. the soup and eggrolls lacked flavor. i also put specific directions in the comment section and they weren't followed
Delivery was very fast. Even on a FRIGID night like tonight. Food was very good. Would recommend Jade Island
Everything was delicious
Food tastes great
There were issues with the delivery coming too early when I wasn't home. They re-delivered 40 minutes later & the food was luke warm, I had to heat it. Surprisingly the soup & Lo Mein did not have the amount of ingredients & vegetables I'm used to. I've gone to Jade Island for over 30 years, so has my entire family. This was the first time I placed the order on line and I'll never do it again. I called them and they are being gracious enough to re-send the entire order to me today. That's the Jade Island I'm used to, good food with great customer service. I'm not going to rate any of the food, because it wouldn't be fair. They are a good restaurant, the online ordering system seems to have been the problem. Since they're re-sending the order today overall they deserve the 5 stars.
Always great food !
Fast and friendly service. Food is always good at Jade Island.
Jade Island always 5 star food !
Multiple times, I've requested extra soy sauce and duck sauce. They DO NOT READ the requests EVER! Glad I didn't get the app. From now on I'll just call
Best Chinese food on the planet .. I have been going here for over 30 years and not once have I had a bad experience .......best cocktails also..
Customer for 30 years and as always EXCELLENT!!!
Food is usually excellent. However, this time spare ribs were dry and obviously reheated. 4 stars because rest of food was good.
It was my first time ordering food online, it was quick and easy. The site was easy to navigate, menu add item to cart go to checkout. My food was delivered within half hour, was still hot and tasty. I was pleased would order again.
Food was great as usual. Delivery service was very fast. Much faster then we expected
Best Chinese Food on Staten Island !
Food was delicious. Delivery was great. Only problem I had was 3 credit cards of mine would not process. All cards are all fine. Very upsetting, me ght not order next time. Had to pay in cash.
Our family's favorite restaurant on the Island. Family friendly fine dining! <3
The restaurant was very crowded with people waiting for orders and waiting for reservations. I was very impressed by the way I was taken care of. My order wasn't ready on time but the wonderful staff assured me that they would work on it and get it to me as soon as they can. They did and I was very happy. This is the best Chinese Restaurants on Staten Island. Your online site was a blessing and will use it from now on. Thank you
They are very busy most of the time so delivery might take a longer time. The wait is worth it. Food always delicious, no matter what is ordered.
Fast and delicious
food was great was a little skeptical because i ordered just before closing...seafood...was awesome...
Food excellent, as usual. Delivery as expected or sooner.
As usual, the food was very good. The delivery service was excellent for a busy Saturday night.
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2845 Richmond Avenue, Staten Island, NY 10314
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